The 3rd largest writer of medical professional liability in New York State is seeking a Medical Malpractice Claims Supervisor to lead a claims team in managing complex medical liability cases with precision and professionalism. The ideal candidate brings deep expertise in medical malpractice claims and strong leadership skills. This position offers an opportunity to guide a high-performing team while contributing to the strategic objectives of the organization.
Education & Qualifications:
- Bachelor's degree required; law degree (attorney) preferred.
- Minimum 3+ years of supervisory experience in a relevant field preferred.
- Demonstrated technical competence and leadership skills suitable for a supervisory role.
- Strong interpersonal skills and sound judgement.
Comprehensive understanding of:
- Insurance processes, including coverage, liability, and damage analysis.
- Reinsurance practices.
- Claims file management.
Experience & Skills:
- Proven record of professional achievement and leadership experience.
- Ability to model cooperative and appropriate behavior for staff.
- Strong organizational and time management skills to ensure timely completion of:
- Case summaries.
- Diary maintenance.
- Reserve adequacy evaluations.
- Trial management.
- Proficiency in utilizing company tools and systems, including diary, notes, and SAP reports.
- Commitment to ensuring data accuracy and integrity in claims handling.
- Skilled in providing feedback, mentoring, and opportunities for growth to staff at various performance levels.
- Ability to identify and engage high-potential staff in departmental projects.
- Expertise in developing and implementing training action plans based on audit findings.
- Capable of evaluating and improving claims processes for greater efficiency.
- Excellent written and verbal communication skills to maintain relationships with internal and external stakeholders.
- Proficiency in preparing accurate and relevant management reports.
- Strategic approach to claims management, including payment forecasting and monthly reporting.
Key Responsibilities:
- Maintain an appropriate open/close ratio for claims.
- Conduct regular strategic reviews and round tables with claims management or counsel.
- Supervise claims department staff and ensure adherence to best practices and processing
- guidelines.
- Support senior management objectives and maintain financial monitoring/management.
- Assist in developing claims process strategies to enhance efficiency.
** The role is based in the newly revamped Roslyn, New York office or Rochester, NY office. It will be 5 days on site while you are trained and onboarded. Once you are up and running, it will drop down to a hybrid model of 3 days onsite / 2 days remote.
Great opportunity to join a growing team, collaborative environment, and opportunity to move up the ladder!
