Job Purpose:
To carry out all aspects of insurance credit control for the UK and Ireland branch.
Key Result Areas :
* To support the Financial Controller and the credit control team with technical knowledge, training and in depth team technical tasks.
* Develop knowledge and regularly produce accurate team debt reports (weekly and quarterly)
* Act as team representative within the branch
Technical Accounting Areas :
* Develop the synchronization and collaboration with the key significant brokers to facilitate the timely collection of debt
* Support the Technical accountants within the team to resolve queries and provide in depth knowledge to ensure best practices are met
* To accurately process all cash amounts to the appropriate ledger, having agreed the items with the relevant third party. This includes brokers, co-insurers, reinsurers and other third parties, such as loss adjusters etc.
* To correctly allocate all cash against the respective debt entries on the ledgers and to be able to reconcile any balance due to/from the third party to the third party statements.
* Develop knowledge to promptly and proactively investigate any settlement or accounts queries on the ledgers, liaising with the underwriters, operations technicians and claims teams as appropriate to resolve the queries.
* To issue accurate and timely statements of account to all third parties, as required in order to facilitate prompt settlement of balances.
* To process accurate cash entries/journals onto the appropriate ledgers, in order to ensure up-to-date statement of accounts are maintained . This will include various inter-company accounts as well as those of third parties.
* To operate best practice credit control procedures in order to ensure Terms of Trade are met.
* To proactively participate in topics or other initiatives designed to improve the effectiveness or efficiency of the credit control department.
* To undertake any other tasks as requested by the Financial Controller in order that the team achieve its objectives.
Specific Job Related Skills & Competencies:
* Strong knowledge of insurance and the terminologies used, across all lines of business.
* Good interpersonal skills - comfortable with phone & face to face discussions with customers, underwriters, brokers & other internal technical staff.
* Experience of working with credit control teams & understanding their requirements, a definite advantage.
* Able to organise own workload effectively to meet service standards.
* Deadline focused; able to work under pressure to meet tight deadlines
* Competent user of Excel & Word
* Basic systems knowledge, experience of using various company bespoke systems to extract data
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